Processing Time
Please allow 1-2 business days processing time for your order to be shipped. During holidays, orders can experience delays.
If invalid information is provided, your order processing may be delayed an additional 3-5 business days.
We ship Monday-Friday, excluding weekends and US holidays. GOldenfrib is NOT responsible for delays due to inaccurate shipping details.
Domestic Delivery Time - Standard Shipping
Time in transit depends on the shipping method selected. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. GOldenfrib is not responsible for delays due to events beyond our control, including shortage of materials, labor strikes, or transportation failures.
Refused, Lost, Stolen, or Delayed Packages
In case of refusal of a package, the shipping and handling fee will be charged. For any refused products, a refund will not be initiated until the product is received by our team.
United Parcel Service (UPS) is the primary delivery service used. GOldenfrib is not responsible for lost or stolen packages shipped via UPS.
Cancel Order
Due to high order volume, orders go directly into fulfillment. If you contact us within 24 hours of purchase, you can cancel the order. After 24 hours, cancellations are not possible. If the order has already shipped, the customer will need to refuse the package or return it.
Wrong Address Disclaimer
It is the buyer’s responsibility to ensure the address entered is correct. We are not responsible for incorrect shipping addresses provided by the buyer.
Delivery of Items
In the event a customer’s tracking number states delivery was made to the customer's address, GOldenfrib does not offer refunds if the item is claimed to not have been delivered.
Returns
To obtain a refund, you must return all bottles (empty, full, or partially full) within 60 days of the original order date. Include your order ID, full name, address, email, and phone number.
Ship your return to:
GOldenfrib
19655 E 35th Drive Suite 100 Aurora, CO 80011
Contact Information
For any questions, please contact us at [email protected].
The information on this website has not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.